Let’s Explore: Error 404

oops comcluster New Jersey Space Grant Consortium Error 404 page

Error 404 Page for New Jersey Space Grant Consortium - NJSGC

What is an Error 404 page?

The 404 or Not Found error message is a HTTP standard response code indicating that the client was able to communicate with the server, but the server could not find what was requested (Wikipedia definition). In simple English, the server was found, but not the specific page. Maybe it was moved or deleted?

Do you need an Error 404 page?

It’s a good idea to have a basic “Sorry, page not found.” Do you need something fancier? Keep reading.

How is a Cool Error 404 Page Good for Your Brand?

So, you may ask, if all my business needs is a simple “sorry, page not found” – why go to the effort of creating a fun, appealing, unique 404 page?

Think about the overall purpose of your website or blog. Is it just to disseminate information about your services or products? Do you think you will win over a customer by being dry and boring? Here’s one more chance to say something about the friendly, appealing nature of your brand and perhaps capture the emotions of your potential customer, even if only for a moment.

Analysis of Creative Error 404 Pages

Although it’s sort of like analyzing a good joke, let’s take a look at why some 404 pages succeed in capturing the reader’s attention.

CSS-Tricks: a hole in the paper reveals some CSS code. Holes seem to be popular 404 themes.

Pattern Tap: such a sad guy. Twice. Sad looking or surprised people seem to be common on 404 pages. Talk about stirring of emotions.

Leora’s Arts and Photo Blog: on the topic of surprise, see the surprised girl on my Arts and Photos blog.
oops that page does not exist

But what about brand? Didn’t I say the 404 page could be good for reinforcing brand?

BrightKite: of course, a bright kite makes you think of the BrightKite app, right?

Product Planner uses a concept related to their product on their chalkboard 404 page.

We Follow employs humor in their simple 404 page.

404 error page

I did notice that some of the 404 pages listed on posts were no longer in use, and the companies had reverted to simpler designs. Was this part of an overall streamlining of the design of the site, or an oversight by the company?

On this blog, Websites for Small Biz, my aim was to make the 404 page informative by adding a tag cloud.

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More on Error 404 pages:

Your turn: What error 404 pages do you enjoy? What do you think would make a good error 404 page? Any ideas of your own that you are unsure of how to execute?

2 Responses to “Let’s Explore: Error 404”

  1. Adrienne says:

    What a great post Leora,

    I’ve read about putting things on that dreaded 404 page. I never understood really why you would go to the trouble because for me when that happens, I just hit the back button and go from there. But those are some fun ones that you shared with us and you are right, that would make me want to hang around on that persons site a little longer. I might have to set one up myself now.

    Thanks for this great information. Will be sure to pass this along.

    Have a great day!

    ~Adrienne

    • Leora Wenger says:

      Thanks so much visiting and commenting, Adrienne. Yes, it’s to make the visitor experience fun! And make one want to hang around a bit more to see what else is in store.

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